Contract Terms & Conditions


Unit 4, Lucas Bridge Business Park

Old Green's Norton Road


NN12 8AX

Company Registration Number: 7041376

Contract Terms & Conditions

All services purchased from Wellbeing Fitness must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Wellbeing Fitness, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in instalments, the applicant agrees to approve such instalments be made by credit card on the dates as predetermined in the services contract.

Registration & Purchase:
To register or purchase from the Wellbeing Fitness online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.

Refund & Cancellation Policy

Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

Privacy Policy

Wellbeing Fitness respects your privacy and pledges to maintain the confidentiality of your personal information.

Legal Obligation of Information Release

Wellbeing Fitness will release any information that is required to be released by law or court order. We will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.

Use of Your Information

Wellbeing Fitness obtains most of our information through the signing of waivers and completion of Par-Q forms. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian, doctors or other health professionals. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Wellbeing Fitness will take place only under the following circumstance:

When you give consent – We will disclose your personal information when you have given consent.
Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a programme, programme withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Wellbeing Fitness. This consent is optional and you can decide to withdraw it at any time. Information collected by Wellbeing Fitness about its users is used internally by authorised employees of Wellbeing Fitness for the following reasons: To process payment, register you in the programme of your choice, update you when required of any possible changes of the planned services at Wellbeing Fitness, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at Wellbeing Fitness and on our site.

Securing Your Information

The Wellbeing Fitness website uses sophisticated security and safeguard measures to protect users' information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.